Cookie Policy
Last updated: 27 August 2026
This Cookie Policy explains how Freight Exchangers Ltd (“Freight Exchangers”, “we”, “us” or “our”) uses cookies and similar technologies on the Freight Exchangers website and freight exchange platform (“Platform”).
This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
1. Who we are
Freight Exchangers Ltd operates the Freight Exchangers website and Platform.
Freight Exchangers Ltd
Company No. SC899966
Registered in Scotland
Registered office:
Suite F25-26 Grierson House
The Crichton
Bankend Road
Dumfries
United Kingdom
DG1 4ZE
Email: support@freightexchangers.co.uk
2. What are cookies and similar technologies?
Cookies are small pieces of information that websites can store on a user's device.
Websites may also use technologies such as local storage, session storage and similar browser technologies. These can perform functions similar to cookies.
Cookies and similar technologies may be used to keep users signed in, maintain security, remember information during a session, operate website functionality and understand how a website is being used.
In this Policy, references to “cookies” include similar storage or access technologies where appropriate.
3. How Freight Exchangers uses cookies
Freight Exchangers uses cookies and similar technologies for purposes including:
- operating the Platform;
- authentication and maintaining user sessions;
- account and Platform security;
- enabling essential website functionality; and
- limited first-party statistical measurement of how the Platform is used.
We do not currently knowingly use cookies for third-party behavioural advertising or cross-site advertising tracking.
4. Strictly necessary cookies
Some cookies and similar technologies are necessary for the Platform to operate securely and correctly.
These may be used for purposes including:
- authenticating users;
- keeping users signed in;
- maintaining secure sessions;
- protecting accounts and the Platform;
- preventing abuse or malicious activity;
- delivering and operating the website; and
- enabling functionality requested by users.
These technologies may operate without consent where permitted by law because they are necessary to provide or secure the service.
Blocking or deleting necessary cookies through your browser may prevent parts of Freight Exchangers from functioning correctly.
5. Cookies currently identified on the Platform
During normal use, the Platform may place or use cookies including:
session-id
A first-party session identifier used in connection with Platform operation and limited website usage measurement.
_cf_bm
A security-related cookie associated with Cloudflare's bot-management and security services.
_dpl
A technical cookie associated with the infrastructure used to deliver the Platform.
The exact duration and technical attributes of these cookies may change as our infrastructure and service providers are updated.
6. Statistical website analytics
Freight Exchangers uses limited first-party website analytics to understand how the Platform is being used and to help us improve the service.
Information processed for this purpose may include:
- a session identifier;
- date and time of a visit;
- browser and user-agent information;
- locale;
- approximate country;
- referring webpage, where available;
- pages visited; and
- page URL.
This information is intended to be used for statistical measurement and improvement of the Freight Exchangers website and Platform.
It is not intended to be used to create advertising profiles, track visitors across unrelated websites or make decisions about individual visitors.
Where individual-level information is collected for statistical purposes, we aim to retain it only for as long as necessary to produce the relevant statistical information.
7. Your right to object to statistical analytics
Where Freight Exchangers relies on the statistical purposes exception for cookies or similar technologies, you have the right to object to their use.
Freight Exchangers provides a simple and free means of objecting to statistical analytics through the Cookie & privacy settings available on the Platform.
If you object, Freight Exchangers will stop using the relevant storage or access technology for statistical analytics on your device, subject to technologies that remain necessary for another permitted purpose such as security or essential Platform operation.
8. Advertising and marketing cookies
Freight Exchangers does not currently knowingly use cookies or similar technologies for personalised third-party advertising or cross-site behavioural advertising.
If we introduce advertising or other non-essential tracking technologies in the future, we will review the applicable requirements and obtain consent before using them where required.
9. Third-party services
Freight Exchangers uses third-party infrastructure and service providers to operate and secure the Platform.
These providers may use cookies or similar technical mechanisms where necessary to deliver their services.
Where we introduce a third-party service that uses non-essential cookies or tracking technologies, we will assess whether consent is required before enabling those technologies.
10. Managing cookies
You can control or delete cookies using your web browser.
Most browsers allow you to:
- view stored cookies;
- delete cookies;
- block some or all cookies; and
- change how websites are permitted to use cookies.
Blocking strictly necessary cookies may affect your ability to sign in or use parts of Freight Exchangers.
You can also use the Cookie & privacy settings available on the Platform to turn Usage analytics on or off at any time. No account is required to change this setting.
11. How long cookies last
The period for which a cookie remains on your device depends on its purpose and configuration.
Some cookies are temporary and operate only for a particular session. Others may remain for longer where this is necessary for their purpose.
Freight Exchangers aims to retain cookies, identifiers and information obtained through them only for as long as reasonably necessary for the purpose for which they are used.
12. Changes to this Cookie Policy
We may update this Cookie Policy where necessary to reflect changes to:
- the Platform;
- cookies or similar technologies we use;
- our analytics;
- our service providers;
- applicable law or regulatory guidance; or
- our business practices.
The current version will be made available through the Platform and will show when it was last updated.
13. Contact us
If you have questions about this Cookie Policy or Freight Exchangers' use of cookies and similar technologies, contact:
Freight Exchangers Ltd
Company No. SC899966
Registered in Scotland
Registered office:
Suite F25-26 Grierson House
The Crichton
Bankend Road
Dumfries
United Kingdom
DG1 4ZE
Email: support@freightexchangers.co.uk